Something Better Co. Terms & Conditions & Return Policy

Something Better Company does not sell, rent, or trade customer information, or any other information, which may identify you, to any outside party under any circumstances. Your information is only used to ensure secure ordering and to provide a more personalized shopping experience. Something Better Company does not reveal customer information except to complete transactions with our third party banking institution. The banking institution we do banking with is under strict responsibility to keep your information private and protected.

Something Better Company is committed to providing all customers with a world-class shopping experience. In order to measure how well we are doing and to better serve you with our product offerings, from time-to-time we may contact you via email and solicit your participation in research. Something Better Company may also occasionally notify you via email with recommendations or special offers of new products, prices, or any other promotions. You may request to remove yourself from future efforts of this kind at any time.

Something Better Company (“SBC”) Online Privacy Policy (Last updated January, 2006)

SBC has established this Privacy Policy to explain how it protects and manages the personal information that it collects from you (the customer) online.

1.	Consent for Collection, Use and Disclosure

Your use of the SBC site and/or your registration for SBC products and services constitute your consent to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the SBC site.

SBC may occasionally update this Privacy Policy. When it does, SBC will also revise the “last update” date at the top of this Privacy Policy. In addition, SBC will seek a customer’s prior consent, by email, for any new uses or proposed disclosures of information collected from the customer prior to the change. SBC will notify customers by email of changes to this policy that will affect information collected from them in the future. In certain circumstances, however, SBC will not inform and obtain the consent of the customer, such as in connection with an investigation of a breach of an agreement, contravention of laws, an emergency where the life, health or security of an individual is threatened, the collection of a debt or in compliance with the request of a law enforcement agency or a court order.

A customer may withdraw his or her consent for collection, use and disclosure at any time by sending an email to customercare@betterpaths.com. Please note that, if you do, SBC may suspend its provision of products and services to you. When you unsubscribe, if you fall within the guarantee period for any SBC product and you request a refund, the guarantee will be honored.

2.	Accountability

SBC collects, at the time of your registration and your sign-on to its web site, certain “personal information” (information that personally identifies you) including but not limited to your name, email address, home or work address, telephone number, and information about your computer hardware and software (e.g., IP address, operating system, browser type, domain name, URL, access times, and referring web site addresses).

SBC has implemented this Privacy Policy to protect personal information received from its customers, and to respond to any inquiries. The Privacy Policy also provides that SBC will use appropriate contractual means to establish a comparable level of protection for personal information which is sent for processing by third parties on SBC’s behalf.

3.	Purposes for Collecting Personal Information

SBC collects and uses personal information for the following Identified Purposes:

(a)	to understand customer needs regarding SBC’s services;

(b)	to develop and provide our web site and our products and services for our customers;

(d)	to communicate with customers and site visitors, when necessary, and to inform customers of upgrades, as well as of other products and services available from SBC, its affiliates and third parties;

(e)	to allow customers to access limited-entry areas of SBC’s site;

(f)	to personalize some of our services and products for you and to deliver targeted advertisements and offers from SBC and third parties;

(g)	to bill accounts and maintain payment records;

(h)	to comply with any applicable law, regulation, legal process or government request;

(i)	to respond to a legitimate claim, or to address our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of the SBC site or any SBC product or service;

(j)	to protect the services, products or rights of SBC, including but not limited to the security or integrity of the SBC site; and

(k)	to identify and resolve technical problems concerning SBC’s site, products and services.

SBC also uses personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes.

If we hire other companies to provide some products or services on our behalf, then we will only provide those companies the personal information they need for the Identified Purposes, and we will limit their rights to use and further disclose your personal information as appropriate in the course of their work for us.

4.	Limiting the Collection of Personal Information

SBC limits its collection of personal information to only that information which is necessary for the Identified Purposes. SBC does not direct its site to, nor does it knowingly collect any personal information from children under the age of thirteen.

When you visit the SBC web site, a cookie may be placed on your computer or the cookie may be read if you have visited the SBC site previously. SBC uses cookies to allow SBC to determine which products and services you have already purchased so that SBC does not provide redundant information to you, and, if you are an SBC affiliate, to track SBC sales made to customers referred by you so that you can receive compensation under our affiliate program. If you choose to not have your browser accept cookies from the SBC web site, you may not be able to view all the text on the screens, or to experience a personalised visit, or to subscribe to certain service and product offerings on the SBC site.

5.	Disclosure, Processing and Retention

SBC does not sell, rent or disclose your personal information to anyone else, except:

(a)	to someone you have designated to act as your agent, for one or more of the Identified Purposes (listed in Section 2, above);

(b)	to SBC’s employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers, suppliers and agents, acting on SBC’s behalf for any of the Identified Purposes;

(c)

as necessary if SBC has reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with SBC’s rights or property, other users of SBC’s web site, products or services, or anyone else that could be harmed by such activities; and

(d)	to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.

In addition, as we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company. In such transactions, personal information may be one of the transferred business assets. Also, in the event that SBC or substantially all of its assets are acquired, your personal information may be one of the transferred assets.

Your information may be stored and processed in the United States, or in any other country in which SBC or its affiliates, subsidiaries or agents maintain facilities. By using this web site, you consent to any such transfer of information outside of your country.

After your account becomes inactive (that is, if you request to be removed from our database), SBC will keep your personal information in its archives. Your information will then be used only as necessary for tax reasons or to prove SBC’s compliance with any applicable law.

6.	Accuracy of Personal Information

SBC will use reasonable efforts to keep customer personal information accurate for the Identified Purposes, and for minimizing the possibility of making inappropriate customer decisions based on such information. Customers are responsible for informing SBC about changes to their personal information. You can do this by calling 602-550-2930 or sending an email to customercare@betterpaths.com SBC will use new or updated personal information it receives from customers to update its own records.

SBC will use reasonable efforts to protect customers’ personal information.

8.	Access to Personal Information

SBC will afford you a reasonable opportunity to review the personal information in your file, if you so request by calling 602-550-2930, writing to: Something Better Co., 3230 E. Greenway Lane, Phoenix, AZ 85032; or by email to Customercare@betterpaths.com

If SBC is not able to provide access to some aspect of a customer’s personal information, it will provide reasons for denying access such as; that by doing so would likely reveal personal information about a third party, or that it is confidential commercial information or attorney–client privileged communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the life or security of another individual.

Customers have the right to request that inaccurate or incomplete information be amended as appropriate, by contacting SBC. SBC will promptly correct such personal information.